RecoStudio Knowledge Base

Paying for the App

The first time you install RecoStudio MultiCam, you will be charged a one-time fee to install it. This is the only time you will be charged.

The app is linked to your iTunes account. This means you can buy the app once and install it onto each device you want for no additional cost. On each additional device, you simply have to open the App Store, log in with your credentials, and install the app.

Restoring Previous Purchases

If you have already purchased RecoStudio MultiCam once in the past, you will not need to pay for it again. If you search "RecoStudio MultiCam" in the App Store and are told to pay full-price for the app, then you will need to correct this with your Apple ID.

  1. Open the grey Settings app on your iPad/iPhone.
  2. Scroll down and select "iTunes & App Store".
  3. Tap on your Apple ID (it will be in blue text).
  4. Choose "Sign Out".
  5. Sign back in with the account that you previously purchased RecoStudio MultiCam with (it must be that same account, as the purchase is saved to the original account).
  6. Return to the App Store.
  7. Download RecoStudio MultiCam for free :)

Compatible Devices

In general, any iPads, iPhones, and iPod Touches that can be updated to use Apple's latest iOS release are compatible with RecoStudio MultiCam, but we know that it is helpful to have a list when shopping for new devices. 

For the best results, you want something running iOS 11 as your main switching device and devices running at least iOS 10 as remote cameras. It is important to note that older devices might not be able to access all the features in RecoStudio MultiCam. And the cameras are not as powerful so the quality will not be as clear.

Here are the compatible iOS devices by category that can be used with the latest version of RecoStudio MultiCam!

Compatible iPhones

  • iPhone SE and newer

Compatible iPads

  • iPad 4th Generation and newer
  • iPad Air 1st Generation and newer
  • iPad Mini 2 and newer
  • iPad Pro 12.9-inch
  • iPad Pro 10.5-inch
  • iPad Pro 10.2-inch
  • iPad Pro 9.7-inch

Compatible iPods

  • iPod touch 6th generation and newer

Compatible Macs (For Use With SwitcherCast ONLY)

  • Mac Pro: Mid 2010 or newer
  • Mac Mini: Mid 2010 or newer
  • MacBook Air: Late 2010 or newer
  • MacBook Pro: Mid 2010 or newer
  • MacBook and MacBook Retina: Late 2009 or newer
  • iMac: Late 2009 or newer

**Older iOS devices may work with Switcher Studio's services, but the video quality may not perform as expected and some features may be inaccessible.**

Storage Requirements

When using RecoStudio MultiCam, you need about 3GB per hour per camera.

Keep in mind that on the main switching device, you will need to store the footage of each camera as well asthe final composition. For example, if you shoot one hour of footage using 4 cameras, then you will need 3GB on each camera and 15GB on the main switching device (3GB per each of 4 cameras, plus an additional 3GB for the final production).

Networking Settings and Requirements

Devices running RecoStudio MultiCam communicate via WiFi, so you may need to modify some of your network settings for best results during your production. If you are experiencing interference or trouble connecting while recording, we recommend using the following settings:

  • Setup a closed or private wireless network for your video production.
  • Use 5GHz access points instead of the more common 2.4GHz .
  • Use a network with an upload speed of at least 3Mbps.
  • "Wireless Isolation" must be DISABLED. This is sometimes referred to as "Client Isolation".
  • UDP Traffic must be OPEN.
  • Ports 1900-2100 must be OPEN.

If you experience dropped frames, try getting cameras closer to your router or access point. You may also want to check your router to make sure frame aggregation, or packet aggregation is disabled (also referred to as TX Bursting).

Multiple Camera Productions

RecoStudio MultiCam supports up to four cameras (four video sources). If you are using the built-in camera on your main switching device, then you can connect up to three other external cameras via WiFi.

If you disconnect the built-in camera on the main switching device, the you can connect up to four additional external cameras. You can also choose which camera is used as the audio source.

Screencasting is possible using a Mac by installing "Switcher Cast" from your Mac's App Store.

Setting up Your Cameras

When you first open the RecoStudio MultiCam app, you will greeted by the app's home screen. This screen will ask you to choose between "Use As Switcher" and "Use As Remote Camera".

  • On the device that you wish to use to control your production, select "Use As Switcher". This will take you to a camera view with controls. This is the main production screen.
  • For all other devices, select "Remote Camera Mode".
    • Note the rlcc:// URL being displayed under the WiFi symbol. You will need this later.

 Now, it's time to connect the remote cameras to the main switching device:

  1. On the main switching device, tap the star icon in the bottom-left corner of the screen . 
  2. Now, tap on the black rectangle with the blue plus sign. This will open the Assets menu.
  3. Tap Cameras.
  4. Tap Other.
  5. You will be taken to the Connect To URL screen.
  6. Type in the rlcc:// URL of each camera.
  7. The camera will connect to the main switching device as a new camera source.
  8. Repeat for each additional device.

Bringing in a Mac for Screensharing

With SwitcherCast, you can capture the screen of your Mac and use it as a video input in RecoStudio MultiCam. This allows you to include Keynote or PowerPoint presentations in your production, to demonstrate and teach the use of software features, etc.

For more details, please visit the SwitcherCast installation page.

HD Recording with RecoStudio MultiCam

With RecoStudio MultiCam, video is always recorded in Full HD (1920x1080, 30p variable), except for when the camera doesn't allow it.

Some FaceTime cameras, for example, only allow 720p video to be recorded. In general, the video quality is equivalent to what you get with the individual iPhone's Camera app.

Livestreaming while Recording

RecoStudio MultiCam is a multi-camera recording system. This app has a built-in switcher capable of live editing (transitions between cameras and multi-camera compositions), but the production is recorded and cannot be streamed over the internet while recording.

For live-streaming capabilities and more, please consider using our sister app: Switcher Studio.

My Image Is Upside-Down

The RecoStudio MultiCam app has been designed to work with the camera sensor in its natural orientation. This corresponds to holding the device with the Home button on the right-hand side.

If you wish/need to use the device in the other orientation (with the Home button on the left), please go into the grey Settings app on your iPhone. Scroll down and select "MultiCam" -> Device Orientation -> Inverted.

If you make use of special lenses which invert the image, please go in the iPhone Settings -> MultiCam -> iSight Camera Lens -> "Invert".

Motrr Galileo and the DJI Osmo Mobile

Galileo was a robotic pan/tilt dock designed and sold by Motrr. This company stopped its activities suddenly in May 2016.

Currenlty, Galileo still works with RecoStudio MultiCam, but we cannot guarantee that it will work with future app or iOS updates. Having no help from the manufacturer, we will not be able to solve any compatibility problems, and we will likely need to remove this feature in the future.

If you are using Galileo today, please keep a copy of the current version of the app. In this way, even if the app is updated, you still have the version working with Galileo.

We highly recommend upgrading from the Galileo to either the DJI Osmo Mobile or the DJI Osmo Mobile 2, which performs like the Galileo but is still an active and functioning product.

To use the DJI Osmo Mobile 1 or 2, please follow the instructions here.