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    Frequently Asked Questions

    Here you'll find the answers to life's big questions. OK, maybe not, but you will find the answers to Switcher's big questions. If you're looking for app tutorials instead, visit our Help Center.

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    Account

    What is Switcher Studio?
    Switcher is a live streaming and video production platform built for creators, businesses, and teams who want to look professional without needing a production crew. From your iPhone, iPad, or Mac, you can direct a multicamera live stream, multistream to every platform at once, host and monetize your videos, and brand every frame. All from one app.
    How is Switcher different from other live streaming tools?

    Most live streaming tools make you choose: multistreaming or production tools or video hosting or monetization. Switcher does all of it from one platform; multicamera production, multistreaming to up to 20 destinations, branded video hosting, and monetization with no revenue share. Switcher runs on an Apple device you already own, so there's no expensive hardware or complex setup to deal with.

    What devices does Switcher work on?
    The Switcher live production app runs on iPhone, iPad, and Mac. You can pull in additional camera angles from Android devices, Windows PCs, any NDI cameras, and any HDMI-connected camera or console. If you're just getting started, all you really need is one iPhone or iPad and whatever else you've got on hand.
    How much does Switcher cost?
    Switcher offers pricing plans to fit any of your video hosting, monetizing, or creation needs, all starting with a free 14-day trial. Visit our pricing page to find the perfect fit for your video marketing needs!
    Can I skip the free trial?

    Sure! Create your account, verify your email,  download the app, and select Choose Pricing.

    Now you’ll be able to choose your desired subscription from the Dashboard. Click Select on your preferred plan, enter your payment information, and click Subscribe to complete your purchase.

    Once you purchase a subscription your free trial will end and your subscription will start immediately.

    Can I cancel my Switcher subscription at any time?
    You can cancel up to 24 hours before the end of your current billing cycle.  Once you cancel, you will have access and can continue to use Switcher until the end of your billing cycle.
    How do I get rid of the Switcher logo?

    The Switcher watermark is visible during your free trial. As soon as your paid subscription starts, the Switcher logo watermark will be removed from your content. If you’re currently on a free trial and would like to remove the logo immediately, you can go to the Switcher Dashboard and select billing to pick your plan and subscribe.

    I need something else (more multistreaming destinations, additional cloud storage, multiple licenses, etc.)
    We love a challenge, and there may be customizations to our solutions to suit your needs — whatever they are. Contact our Customer Success team at support@switcherstudio.com to start building the perfect solution.

    Multicamera

    Can I use Switcher on a Desktop?

    Switcher runs on Mac, iPad, or iPhone. You can also bring your Mac webcam or your Mac/PC screen into a Switcher production using the free Switcher Cast companion app (available for macOS and Windows).

    What if I don't own a Mac, iPad, or iPhone?

    Most Switcher productions run off one person's Apple device with everyone else's phones joining as cameras. Borrow a friend's iPhone, use a family member’s old iPhone, or consider investing in a base-model iPad

    How many cameras can I use at once?
    Up to 9 camera angles simultaneously. That includes iPhones, iPads, Androids, NDI cameras, HDMI cameras, Mac webcams, and screen shares — mix and match however you like.
    What cameras can I use with Switcher?

    Switcher is compatible with more cameras than ever, and whatever gear you already own, chances are it works.

    • Apple devices: Use the cameras built into any iPhone, iPad, or even MacOS as a live source right out of the box. The Switcher live production app can also be used on iPhones, iPads, and Mac computers.
    • Android devices: Connect any Android phones and tablets as wireless camera sources via the free Switcher for Android companion app
    • HDMI devices: Use Accsoon SeeMo to connect any device with an HDMI output — DSLRs, GoPros, PCs, Nintendo Switches, and more.
    • NDI cameras (Beta): Switcher now supports NDI-licensed hardware, including professional cameras from manufacturers like PTZOptics, BirdDog, Mevo, NearStream, OBSbot, and many others, all over Wi-Fi. See How to use NDI cameras with Switcher to get started.
    • Add Mac native cameras or connected webcams
    • Screenshare your desktop from Mac or PC via the Switcher Cast companion app
    Can I use Switcher on an Android?

    The Switcher for Android app turns any Android phone or tablet into a wireless camera angle. You'll need one Apple device (Mac, iPad, or iPhone) to run Switcher as the production hub.

    How do I connect a camera to Switcher via HDMI?

    You'll need an iOS/macOS device to run the Switcher video production app, an HDMI camera, and an Accsoon SeeMo iOS/HDMI adapter. The SeeMo acts as your capture card; the iOS/macOS app is your encoder.

    Does Switcher support NDI cameras?

    Yes! As of version 13.17.0, Switcher supports NDI (Network Device Interface) cameras in Beta. NDI is a professional video standard that lets cameras and software communicate over a standard Wi-Fi or ethernet network — no extra cables required. Switcher holds an NDI license, which means it's compatible with any NDI-licensed hardware. To get started, see How to use NDI Cameras with Switcher (Beta).

    What do I need to use NDI cameras with Switcher?

    Here's what you'll need:

    • Switcher version 13.17.0 or later on a compatible iOS or macOS device
    • An NDI camera with NDI mode enabled
    • All devices on the same Wi-Fi network (and the same frequency band — 2.4 GHz, 5 GHz, or 6 GHz)
    For full setup steps, see How to use NDI Cameras with Switcher (Beta). 
    What is Switcher Cast?
    Switcher Cast is a free companion app for macOS and Windows that lets you bring your Mac webcam or PC/Mac screen into a Switcher production as a live source. It's how you add a desktop, browser window, presentation, or game capture to your stream. No extra hardware required.
    Can I use a green screen with Switcher?

    Yes. Switcher has built-in Chroma Key, so you can overlay a live camera feed on any custom background (no external software or hardware required). Just set up your green screen, enable Chroma Key in the app, and drop in whatever background you want.

    How many remote guests can I add?

    Up to 5 remote guests at a time. They join via smartphone or webcam (no app to install) and can share their screens during the broadcast.

    What gear do remote guests need in order to join via video chat?
    Just a smartphone or a computer! Guests can join from nearly any device with a browser and a camera — you simply send them a URL, which they open to join your video chat. Guests don’t need a Switcher account and they don’t need to download the Switcher app.
    What is live editing?
    Live editing is the process of making real-time edits to your live stream or editing a recorded video as you go. With live editing, you can change camera angles and add logos,  graphics, transitions, sound effects, and other multimedia elements in just a few taps. You can also choose multiview templates to change the layout of your content to picture-in-picture, split screen, and more. In short: Live editing helps you eliminate the post-production video editing process.
    What is Director Mode?
    Director Mode captures full HD video and audio from every connected source for the entire duration of your broadcast — not just what's showing in the program feed. That means after you wrap, you've got raw footage from every angle to work with in post-production.
    Can I record without going live?

    Yes, totally — lots of people use Switcher this way! Even if you don’t want to live stream, Switcher lets you record multiple angles without having to edit footage together in post-production. (Check out Director Mode to help you capture and access multiple angles of footage for the entire duration of your recording, for those post-broadcast recaps or post-production editing.)

    You can record now and live stream it later or you can take pre-recorded videos and repurpose them on social media.

    How do I create my first video?
    After signing up for your 14-day free trial and downloading the Switcher iOS app, enter the app and start making your first video or live stream by tapping the “Create” button.
    Do I need prior video filming or editing experience to use Switcher?
    Nope — no prior editing or creating skills required. With Switcher, all skill levels are welcome to create, share, and monetize.

    Multistream

    What is multistreaming?

    Multistreaming is a broadcasting technique that allows you to stream on more than one platform at a time. You may also know it as multicasting, simulcasting, or multi-destination streaming.

    With Switcher’s built-in multistreaming features, we make it easy to stream and share, without any additional software or steps.

    What is the difference between multistreaming and simulcasting?
    Nothing, they're the same thing. Multistreaming, simulcasting, multicasting, and multi-destination streaming all describe the same concept: broadcasting a single stream to multiple platforms at the same time.
    How do I set up multistreaming on Switcher?
    Setting up a multistream is easy. Link your platforms to your account on the Switcher app or Dashboard in just a couple of clicks, and with a single stream input, you can go live on the platforms of your choice all at once.
    How many platforms can I stream to at once?
    You can stream to 6 destinations on the Studio plan, and up to 20 destinations on the Suite plan.
    Which platforms does Switcher connect to?
    YouTube, Facebook, and Twitch connect to Switcher via direct integrations, plus any custom RTMP destination — including Instagram, TikTok, LinkedIn, X, and more.
    Can I multistream to LinkedIn?
    Yes. While Switcher has direct integrations with YouTube, Facebook, and Twitch, you can stream to LinkedIn (and X, Instagram, TikTok, and virtually any other platform) using a custom RTMP connection. Set it up once you’re in your Dashboard, and then it's ready to go for every future stream.
    Does multistreaming require additional bandwidth?
    No. Multistreaming with Switcher uses exactly the same amount of bandwidth as streaming to a single destination. Whether you're streaming to one platform or 20, your wifi bandwidth requirement is the same.
    What internet speed do I need to multistream?
    The same speed you'd need to stream to one platform, because with Switcher, multistreaming doesn't use any additional bandwidth. As a general guide, we recommend at least 5–10 Mbps upload for a solid 1080p stream. See our stream quality settings and required upload speeds for more detail.
    Does multistreaming reduce video quality?
    No. Switcher doesn't modify your incoming video or audio in any way. Your video quality stays the same across every destination.
    Does Switcher work with TikTok?

    Sure, for live streaming, you can set up a custom RTMP connection to go live on TikTok with Switcher. You can also create recorded clips and upload them directly to TikTok.

    Multimedia

    Can I use my own brand colors, fonts, and logos?

    Yes. Save a brand profile once with your colors, fonts, logos, and on-screen positioning — then apply it to every live stream, video player, and watch page with one tap.

    How many Multiview templates are there?

    40+ customizable templates, with layout options including picture-in-picture, split screen, dashboard, grid, flap, and slot. Each can display up to 9 sources at once.

    What graphics can I add to my live stream?
    Quite a bit, actually. Switcher supports lower thirds, title cards, text overlays, scoreboards (classic, horizontal, and baseball), countdown timers, sponsor cards, and full custom graphic templates. You can also display on-screen CTAs, poll results, and viewer comments from Facebook, YouTube, and Twitch, all in real time.
    What is a lower third?
    A lower third is a graphic overlay that appears in the lower portion of your video frame. It’s typically used to display a speaker's name, title, social handle, or other contextual information. Switcher has built-in lower third templates you can customize with your own text, colors, and branding.
    Can I add music to a live stream?
    Yes. You can play music tracks and trigger sound effects live during your broadcast directly from the Switcher app. Just keep in mind that if you're streaming to platforms like YouTube or Facebook, using copyrighted music could result in your stream being muted or taken down, so royalty-free tracks are the safe play.
    What kinds of CTAs can I add?

    CTAs can direct viewers to your website, social handles, products, or donation platforms. Switcher also supports linking to Venmo, PayPal, Cash App, Patreon, Givelify, and Tithe.ly directly from video CTAs and the Switcher video player menu.

    Where do my brand assets live?

    In Switcher Cloud storage — 250 assets on the Studio plan, 1,000 assets on Suite. You can trim videos to exact length and organize assets into production groups that can be saved and accessed for any future stream.

    Can I display chats on screen?

    Yes. Switcher has on-screen comment overlays for Facebook/YouTube/Twitch chat, and full graphic templating built in.

    Will the branded player show Switcher branding?

    No. The branded video player has no Switcher watermarks, no third-party branding, and no competitor’s content recommendations. You can customize the branded Switcher Video Player to your own brand colors, text, and buttons.

    Can I access my video after my broadcast?
    Yes! After a stream, your video is stored in the Switcher app on your main device. If you’d like to store it elsewhere, check out our Help Center article on moving or copying your Switcher recordings. Additionally, if you’re using Switcher’s multistreaming feature, your most recent multistream recordings are saved to the Switcher Cloud and accessible from your Dashboard when the stream ends.

    Host & Embed

    What is video hosting?
    Video hosting is the process of storing, managing, and delivering video content on an online platform. Switcher hosts, embeds, and monetizes your video from one place.
    What is a video watch page?
    A watch page is a customizable hosted page Switcher creates for your video or live stream, with no website required. You can brand it how you want, and it has a unique URL you can share directly with viewers. It's fully customizable to match your brand — think of it as your own mini video destination.
    How do I host a video online?
    If you’re looking to host a video online, you’ve come to the right place. With Switcher, you can upload your video to the platform and then choose which site or platform you want to host your content on.
    Can I embed a video player or catalog on any website?
    Whether you want a single video player, a scrolling gallery, or a social media style grid, we help you embed your videos anywhere you can edit the HTML. If your website builder doesn’t allow JavaScript embeds, we have a simple iFrame version of the embed code.
    How do I embed a live stream on my website?
    Easy. Once you're set up in Switcher, you get an embed code you can drop into any website that allows HTML editing. Copy it, paste it where you want the player to appear, and your live stream shows up on your site automatically when you go live. If your website builder doesn't allow JavaScript, we've got an iFrame version too.
    How do I create a video library on my website?

    With Switcher, you can upload your videos, organize them into playlists or collections, and embed a full scrolling gallery or grid directly on your website, with no third-party plugin or developer required. Your library updates automatically as you add new content.

    Can I customize the video display on my website or watch page?
    Sure. You can quickly adjust the layout, color scheme, CTAs, linked URLs, and more with just a few taps. Choose between a portrait-style player for vertical video or a traditional horizontal view, brand your display to match your aesthetic, and create a custom URL, too.
    Can I host videos if I don't have a website?

    Yes. Switcher provides a unique URL for every video and watch page, so you can send viewers directly to your content without a website.

    How much video can I host?

    10 videos on the Studio plan. 100 videos on Suite. Unlimited video length on both plans.

    Does Switcher have bandwidth limitations?

    No. Switcher doesn't cap bandwidth. For live streams, your stream quality depends on your internet upload speed. See our stream quality settings and required upload speeds for more detail.

    Monetization

    What is a video monetization platform?
    A video monetization platform is a service that helps you earn revenue from your video content. Using a platform like Switcher allows you to sell access, create video memberships, and offer subscriptions to viewers — turning your videos into a source of income.
    How can I monetize my videos on Switcher?

    At Switcher, you’ve got options, so you can earn on your terms. Here are a few ways we help you monetize your videos:

    Video membership — offer exclusive video content to your viewers, whether you’re offering a one-time pass, using a password to protect your videos, or collecting recurring payments.

    Subscription platform — earn recurring revenue by turning your website into a video subscription platform.

    Pay-per-view content — set up a secure paywall and monetize your videos with a one-time payment.

    Live events — from live classes to concerts, sell tickets to your event.

    What is a video paywall?

    A paywall is a gate that restricts access to your video content until a viewer pays. With Switcher, you can set up a paywall on any video, playlist, or live stream, and set your own price. Viewers pay once to access the content, and you keep what you earn (minus a flat $0.99 transaction fee).

    What can I sell with Switcher?

    On the Suite plan, you can sell live event tickets, pay-to-view videos and playlists, monthly or yearly subscriptions, and physical or digital products via the Cartr Shopify integration. On both plans, you can collect donations.

    How do I sell tickets to a live event?
    Set up your event in the Switcher Dashboard, set your ticket price, and share your watch page link. Viewers purchase access through a secure Stripe checkout, and their ticket grants them entry when the stream goes live. Works great for classes, concerts, performances, games, premieres, and exclusive sessions.
    Does Switcher take a percentage of what I earn?

    No. Switcher charges a flat $0.99 transaction fee on monetized sales — never a percentage. Payments process securely through Stripe with same-day payouts.

    Can I set my own price for my content?

    Yes. Switcher lets you set your own price for every paid offering — pay-per-view, subscription, or ticket.

    How do I accept donations during a live stream?
    Connect your preferred donation platform (PayPal, Givelify, or Tithe.ly) in the Switcher Dashboard, then add on-screen donation prompts during your broadcast to drive real-time giving. Donation support is included on both Studio and Suite plans.
    Which donation platforms does Switcher support?

    Switcher supports linking to Venmo, PayPal, Cash App, Patreon, Givelify, and Tithe.ly from video CTAs and on-screen prompts. Paid monetization (tickets, PPV, subscriptions) is processed through Stripe.

    Does Switcher integrate with Stripe?
    Yes. All paid transactions through Switcher (tickets, pay-per-view, and subscriptions) are processed securely through Stripe. Payouts hit your account fast and are visible directly in your Switcher Dashboard.
    Can I monetize live streaming videos with Switcher?
    You sure can. You can gate your live streams on your website, add in partnership logos and links, and even make your broadcasts shoppable with our Shopify integration, Cartr.