Frequently Asked Questions

You can cancel up to 24 hours before the end of your current billing cycle.  Once you cancel, you will have access and can continue to use Switcher until the end of your billing cycle.

All subscriptions are automatically renewed unless you cancel at least 24 hours before the end of your current billing cycle. Payments for a previous period are nonrefundable.

To cancel a subscription purchased on SwitcherStudio.com:

1. Log into your Switcher Dashboard using the same email and password you use for the app.
2. Click Billing in the main menu.
3. Under the Current Plan section, click Cancel.
4. Answer the cancellation survey questions.
5. To confirm the cancellation, click Confirm Cancellation.

You will be able to continue using Switcher until the end of your billing cycle.

To cancel a subscription purchased within the Switcher app*:

1. Open the Switcher app.
2. Tap Profile.
3. Tap your name.
4. Tap Manage Subscription.
5. Tap Cancel Subscription.

*Note: Subscriptions purchased through the Switcher app are completed on the Apple App Store and managed by Apple. Switcher’s Support team cannot cancel App Store purchases on your behalf.

Switcher offers pricing plans to fit any of your video hosting, monetizing, or creation needs, all starting with a free 14-day trial. Visit our pricing page to find the perfect fit for your video marketing needs!

Sure! Create your account, verify your email,  download the app, and select Choose Pricing.

Now you’ll be able to choose your desired subscription from the Dashboard. Click Select on your preferred plan, enter your payment information, and click Subscribe to complete your purchase.

Once you purchase a subscription your free trial will end and your subscription will start immediately.

We love a challenge, and there may be customizations to our solutions to suit your needs — whatever they are. Contact our Customer Success team at support@switcherstudio.com to start building the perfect solution.

Video hosting is the process of storing, managing, and delivering video content on an online platform. Using a video hosting platform (like Switcher) can help you easily share, earn from, or showcase your video content on a website or even a Watch Page.

If you’re looking to host a video online, you’ve come to the right place. With Switcher, you can upload your video to the platform and then choose which site or platform you want to host your content on.

Whether you want a single video player, a scrolling gallery, or a social media style grid, we help you embed your videos anywhere you can edit the HTML. If your website builder doesn’t allow JavaScript embeds, we have a simple iFrame version of the embed code.

With Switcher, having a website isn’t required. We provide a unique URL, so you can still send viewers directly to your content without using a platform with ads or recommendations for other creators.

You’re in luck — there is no limitation on the length of the video you can host when using Switcher. Host up to 100 videos that are as looong (or short) as you want.

Switcher doesn’t have bandwidth limitations, but since Switcher relies on your Wi-Fi network, your stream performance or video broadcast speed and quality are determined by your internet speed. You can check out our stream quality settings and required upload speeds support document to understand how your internet impacts Switcher’s performance.

A video monetization platform is a service that helps you earn revenue from your video content. Using a platform like Switcher allows you to sell access, create video memberships, and offer subscriptions to viewers — turning your videos into a source of income.

At Switcher, you’ve got options, so you can earn on your terms. Here are a few ways we help you monetize your videos:

Video membership — offer exclusive video content to your viewers, whether you’re offering a one-time pass, using a password to protect your videos, or collecting recurring payments.

Subscription platform — earn recurring revenue by turning your website into a video subscription platform.

Pay-per-view content — set up a secure paywall and monetize your videos with a one-time payment.

Live events — from live classes to concerts, sell tickets to your event.

You sure can. You can gate your live streams on your website, add in partnership logos and links, and even make your broadcasts shoppable with our Shopify integration, Cartr.

Yes, Switcher allows you to set your own price for your content when using our pay-per-view or subscription features.

When it comes to your creative assets, don’t worry about making space for them on your iPhone or iPad. We help you manage and organize your assets all in-app. Store up to 250 logos, images, videos, and more by saving them to the Switcher Cloud storage.

Sure, no problem. You can quickly adjust the layout, color scheme, CTAs, and layout with just a few taps. Even choose between showing off your vertically oriented videos with a portrait-style video player, or keep a traditional horizontal view. Brand your display to match your aesthetic and don’t forget to create a custom URL, too.

Yes, totally — lots of people use Switcher this way! Even if you don’t want to live stream, Switcher lets you record multiple angles without having to edit footage together in post-production. (Check out Director Mode to help you capture and access multiple angles of footage for the entire duration of your recording, for those post-broadcast recaps or post-production editing.)

You can record now and live stream it later or you can take pre-recorded videos and repurpose them on social media.

Nope, BUT you can bring your computer’s webcam (Mac) or screen (Mac or PC) into the videos that you stream or record with Switcher. This is done with a complimentary app called Switcher Cast.

After signing up for your 14-day free trial and downloading the Switcher iOS app, enter the app and start making your first video or live stream by tapping the “Create” button.

Nope — no prior editing or creating skills required. With Switcher, all skill levels are welcome to create, share, and monetize.

Sorry, we’re iOS only at the moment. Remote guests can join from any device though, including an Android.

Use the cameras right on your iPhones or iPads to make professional and dynamic videos. Or, upgrade your production with Accsoon SeeMo and connect any device with an HDMI output. Hook up your DSLR cameras, GoPros, PCs, or Nintendo Switches  — if it has an HDMI output, you can use that device!

Great question. First, grab your iOS devices, HDMI cameras, and a Accsoon Seemo iOS/HDMI adapter. Next, head to our support page to watch our video walkthrough.

Live editing is the process of making real-time edits to your live stream or editing a recorded video as you go. With live editing, you can switch camera angles and add logos,  graphics, transitions, sound effects, and other multimedia elements in just a few taps. You can also choose multiview templates to change the layout of your content to picture-in-picture, split screen, and more. In short: Live editing helps you eliminate the post-production video editing process.

Yes! After a stream, your video is stored in the Switcher app on your main device. If you’d like to store it elsewhere, check out our Help Center article on moving or copying your Switcher recordings. Additionally, if you’re using Switcher’s multistreaming feature, your most recent multistream recordings are saved to the Switcher Cloud and accessible from your Dashboard when the stream ends.

With Switcher, you can embed a player on any website, blog, or landing page. Or, share to the social media platforms of your choice (and share a live stream in multiple locations at the same time with multistreaming). We give you options so you can reach as many viewers as possible.

Switcher has direct integrations with three major streaming destinations: Facebook, YouTube, and Twitch. In addition to these major integrations, you can use Custom RTMP to stream to almost any other destination, including Instagram or TikTok. You can also stream (or multistream) to your own website or unique URL.

Multistreaming is a broadcasting technique that allows you to stream on more than one platform at a time. You may also know it as multicasting, simulcasting, or multi-destination streaming.

With Switcher’s built-in multistreaming features, we make it easy to stream and share, without any additional software or steps.

Setting up a multistream is easy. Link your platforms to your account on the Switcher app or Dashboard in just a couple of clicks, and with a single stream input, you can go live on the platforms of your choice all at once.

You can stream up to 20 platforms simultaneously without any extra setup hassle.

Sure — we allow you to create recorded clips and upload them directly to TikTok. Live streaming is a little bit trickier, but we got you covered. You can set up a custom RTMP that will make the process of live streaming on TikTok with Switcher easier.

Just a smartphone or a computer! Guests can join from nearly any device with a browser and a camera — you simply send them a URL, which they open to join your video chat. Guests don’t need a Switcher account and they don’t need to download the Switcher app.