The Radio Television Digital News Association conducts an annual survey of newsrooms across the U.S., and one of the open-ended questions they ask every year is, “What is the most important new thing you started doing with social media in the past year?”
In both the 2017 and 2018 reports, the most popular answer was Facebook Live. (This makes sense considering Facebook Live was rolled out globally in spring 2016, and each year’s report covers the previous year’s activity.) Newsrooms reported using it for breaking news, weather, polls, sports, events, behind-the-scenes content, and more. Interestingly, in the 2019 report, Facebook Live was the second most popular answer (likely suggesting it was no longer a “new thing” for most newsrooms to adopt). 2019’s top answer was strategy — newsrooms reported being more strategic about what and when they posted on social media.
Newsrooms gearing up for 2020 can learn from these reports by looking at their own Facebook Live strategies and applying the insights in the RTDNA reports. Here are a few tips gleaned from the anonymous responses quoted in the 2018 and 2019 reports (2017’s report didn’t include direct quotes):